Privacy Policy

1. Who we are

This Privacy Policy explains how Technier ("Technier," "we," "us," or "our"), operating through Aspire Enterprises LLC (Delaware, USA), collects, uses and protects personal data when you visit https://technier.co, contact us, apply for a role or work with us. For the personal data described here, Technier (through Aspire Enterprises LLC) is the controller. When we process personal data on a client's behalf while delivering a project, we act as a processor under that client's instructions and our agreement with them.

2. Information we collect

Information you give us

• Enquiries: name, email address, phone number (optional), company, budget range, the service you are interested in and your message.
• Job applications: name, email address, phone number, expected salary and your CV/resume.
• Client work and communications: business contact details and anything you share with us by email, calls or meetings.

Information collected automatically

• Technical logs: our hosting provider records standard request data such as IP address, browser and device type, pages requested and timestamps, used for security and reliability.
• Cookies: we only use a strictly necessary cookie to keep authorised staff signed in to our content admin area. We do not currently use advertising or third-party analytics cookies on this website.

If you book a call through a third-party scheduling tool linked from our site, that provider handles your booking under its own privacy policy.

3. How we use your information and our legal bases

Where laws such as the EU or UK GDPR require a legal basis, we rely on the following:

• Contract and pre-contract steps: to answer your enquiry, prepare proposals and deliver services you request.
• Legitimate interests: to run and secure our website, prevent abuse, improve our services, manage our business relationships and assess job applications. We balance these interests against your rights.
• Consent: for optional marketing emails and any other processing where the law requires consent. You can withdraw consent at any time without affecting earlier processing.
• Legal obligation: to keep records and respond to lawful requests from authorities.

4. Sharing your information

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We share personal data only with:

• Service providers that help us operate, such as website hosting, database and file storage, email and scheduling providers, under contracts that limit how they may use the data;
• Professional advisers such as lawyers and accountants;
• Authorities, where required by law or to protect our rights; and
• A successor organisation in the event of a merger, acquisition or reorganisation, subject to this Policy.

5. International transfers

We work with clients and team members in many countries, and our service providers may store data in the United States and other countries. Where personal data from the EU/EEA, the UK or another jurisdiction with transfer rules is sent to a country without an adequacy decision, we use appropriate safeguards where applicable, such as the European Commission's Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, or other mechanisms recognised by the applicable law.

6. How long we keep data

• Enquiries and client communications: for as long as needed to respond and manage our relationship, and afterwards only as long as required for legal, tax or accounting purposes.
• Job applications: for the duration of the recruitment process and a reasonable period afterwards, unless you ask us to delete them sooner or agree to us keeping them for future roles.
• Technical logs: for a limited period set by our hosting provider, for security and troubleshooting.

When data is no longer needed, we delete or anonymise it.

7. Security

We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Delete your data;
• Portability: receive your data in a portable format or have it sent to another organisation;
• Object to processing based on legitimate interests, and to direct marketing at any time;
• Restrict processing in certain circumstances;
• Withdraw consent where we rely on consent; and
• Complain to a data-protection authority.

To make a request, email bd@technier.co. We may need to verify your identity, and we will respond within the time required by the law that applies to you. We will not discriminate against you for exercising your rights.

9. Rights in specific regions

• European Union / EEA (GDPR): you have the rights listed in section 8, and you can lodge a complaint with the data-protection supervisory authority in your country of residence or work.
• United Kingdom (UK GDPR and Data Protection Act 2018): you have the same rights and can complain to the Information Commissioner's Office (ICO).
• California (CCPA, as amended by the CPRA): to the extent these laws apply to us, you have the right to know what personal information we collect, use and disclose; to delete and correct it; to opt out of its sale or sharing (we do not sell or share personal information); to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. You may use an authorised agent to make a request.
• Canada (PIPEDA): you can access and request correction of your personal information, withdraw consent subject to legal or contractual limits, and complain to the Office of the Privacy Commissioner of Canada.
• Australia (Privacy Act 1988 and the Australian Privacy Principles): you can access and correct your personal information. If you are unhappy with how we handle a complaint, you can contact the Office of the Australian Information Commissioner (OAIC).
• United Arab Emirates (Federal Decree-Law No. 45 of 2021, PDPL): you can request information about and access to your personal data, and its correction, erasure, restriction or transfer, and object to certain processing. You can complain to the UAE Data Office.
• Saudi Arabia (Personal Data Protection Law, PDPL): you have the right to be informed, to access your personal data, to request its correction, completion or updating, and to request its destruction when it is no longer needed. You can complain to the Saudi Data & AI Authority (SDAIA).
• Other jurisdictions: if you live elsewhere, we will honour the privacy rights provided by the laws of your country of residence to the extent they apply to us.

10. Children

Our website and services are intended for businesses and professionals. They are not directed at children, and we do not knowingly collect personal data from anyone under 16.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. If changes are significant, we will take reasonable steps to let you know.

12. Contact us

For privacy questions or to exercise your rights, contact us at:

Email: bd@technier.co
Company: Technier, operating through Aspire Enterprises LLC, Delaware, USA

This policy is provided for general information and is not legal advice.